#79: Customer and Employee Experience with Claire Boscq-Scott

What difference would having great customer and employee engagement make to your business?

Customer and employee engagement is often overlooked when we get so focused on sales and business growth strategies but it can make a huge difference as we discover in this episode of the Better Presentations More Sales podcast.

Claire Boscq-Scott is a Customer & Employee Experience Expert. Claire talks about how increasing employee engagement and customer loyalty will help generate revenues. Claire is a global speaker and shares in the podcast 4 top tips to help your business increase its customer and employee engagement.

The podcast also coincides with the start of Customer Service week 2019. You can check out ideas that you could use here
To find out more about the services Claire offers click here
Or connect with Claire on Linked In

This is episode 79 of the Better Presentations More Sales podcast –  the previous 78 episodes are available on your usual podcast app or you can listen and download them via this link.

Note that Claire returns in episode 131 to talk about mystery shopping

To find out how more about how I can help you deliver confident, impactful, memorable and action inducing presentations please follow this link

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To find out more and potentially purchase my book please click here: 12 Business Lessons from Running and UltraMarathon. 

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